{"id":20558,"date":"2023-07-02T01:44:12","date_gmt":"2023-07-01T22:44:12","guid":{"rendered":"http:\/\/hilmabiocare.sk\/?page_id=20558"},"modified":"2024-06-15T13:38:48","modified_gmt":"2024-06-15T10:38:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/hilmabiocare.sk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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FAQ: Va\u0161e ot\u00e1zky zodpovedan\u00e9<\/h1><\/span>
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R\u00fdchle doru\u010denie<\/h3><\/span>
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Doru\u010den\u00e9 priamo k v\u00e1m domov za len 7-10 dn\u00ed<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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Nakupujte s d\u00f4verou<\/h3><\/span>
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Ofici\u00e1lny partner Hilma Biocare na Slovensku<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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Vynikaj\u00faca z\u00e1kazn\u00edcka podpora<\/h3><\/span>
<\/div><\/div><\/div>

Sme tu, aby sme v\u00e1m kedyko\u013evek pomohli s ak\u00fdmiko\u013evek ot\u00e1zkami<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n

<\/i><\/i><\/span>Z akej krajiny odosielate?<\/span><\/a><\/h3><\/div>
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Odosielame z E\u00da, tak\u017ee v\u00e1\u0161 bal\u00edk doraz\u00ed bez \u010fal\u0161\u00edch coln\u00fdch poplatkov alebo dan\u00ed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Ako dlho uchov\u00e1vate osobn\u00e9 \u00fadaje z\u00e1kazn\u00edkov?<\/span><\/a><\/h3><\/div>
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Osobn\u00e9 \u00fadaje z\u00e1kazn\u00edkov neuchov\u00e1vame trvalo. Po odoslan\u00ed bal\u00edka a prijat\u00ed sledovacieho odkazu v\u0161etky osobn\u00e9 \u00fadaje zma\u017eeme.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Ako m\u00f4\u017eem zru\u0161i\u0165 svoju objedn\u00e1vku?<\/span><\/a><\/h3><\/div>
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Ak chcete zru\u0161i\u0165 objedn\u00e1vku, pou\u017eite na\u0161u kontaktn\u00fa str\u00e1nku a uve\u010fte \u010d\u00edslo objedn\u00e1vky. Po prijat\u00ed sledovacieho \u010d\u00edsla u\u017e nie s\u00fa mo\u017en\u00e9 \u017eiadne zmeny.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Kde n\u00e1jdem sledovacie \u010d\u00edslo svojho bal\u00edka?<\/span><\/a><\/h3><\/div>
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Akon\u00e1hle je va\u0161a objedn\u00e1vka pripraven\u00e1 na odoslanie, dostanete potvrdenie e-mailom so sledovac\u00edm \u010d\u00edslom. Ak e-mail nedostanete, skontrolujte aj prie\u010dinok SPAM.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>M\u00f4\u017eem zmeni\u0165 \u00fadaje o doru\u010den\u00ed po zadan\u00ed objedn\u00e1vky?<\/span><\/a><\/h3><\/div>
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\u00dadaje o doru\u010den\u00ed je mo\u017en\u00e9 zmeni\u0165, k\u00fdm nie je vytvoren\u00e9 sledovacie \u010d\u00edslo. Kontaktujte n\u00e1s cez na\u0161u kontaktn\u00fa str\u00e1nku a uve\u010fte \u010d\u00edslo objedn\u00e1vky.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Kedy bude moja objedn\u00e1vka odoslan\u00e1 po prijat\u00ed platby?<\/span><\/a><\/h3><\/div>
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Va\u0161a objedn\u00e1vka bude odoslan\u00e1 do 72 pracovn\u00fdch hod\u00edn od prijatia platby.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Pre\u010do moje sledovacie \u010d\u00edslo neukazuje aktualiz\u00e1cie?<\/span><\/a><\/h3><\/div>
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Po prijat\u00ed sledovacieho \u010d\u00edsla je v\u00e1\u0161 bal\u00edk na ceste. Po\u0161tov\u00e9 slu\u017eby v\u0161ak nemusia v\u017edy aktualizova\u0165 sledovacie inform\u00e1cie v\u010das. Bu\u010fte trpezliv\u00ed, m\u00f4\u017ee to trva\u0165 a\u017e 6 dn\u00ed. Ak m\u00e1te obavy o svoje sledovacie \u010d\u00edslo, kontaktujte n\u00e1s cez live chat.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>\u010co znamen\u00e1 'zaru\u010den\u00e9' doru\u010denie?<\/span><\/a><\/h3><\/div>
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Ak sa v\u00e1\u0161 bal\u00edk strat\u00ed alebo ho zabavia coln\u00e9 org\u00e1ny, pon\u00fakame bezplatn\u00e9 op\u00e4tovn\u00e9 odoslanie. V pr\u00edpade opakovanej straty alebo zabavenia dostanete 50% z\u013eavu na tretie odoslanie. Na podanie reklam\u00e1cie potrebujeme fotografiu listu o zabaven\u00ed od coln\u00fdch org\u00e1nov. Na\u0161e bal\u00edky s\u00fa zasielan\u00e9 diskr\u00e9tne, aby sme zabezpe\u010dili bezpe\u010dn\u00e9 doru\u010denie.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Ktor\u00e9 krajiny s\u00fa opr\u00e1vnen\u00e9 na zaru\u010den\u00e9 doru\u010denie?<\/span><\/a><\/h3><\/div>
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Pon\u00fakame zaru\u010den\u00e9 doru\u010denie na Slovensko a \u010fal\u0161ie vybran\u00e9 krajiny: Rak\u00fasko, Belgicko, Bulharsko, Chorv\u00e1tsko, Cyprus, Est\u00f3nsko, Franc\u00fazsko, Nemecko, Gr\u00e9cko, Ma\u010farsko, \u00cdrsko, Taliansko, Litva, Malta, Holandsko, Po\u013esko, Portugalsko, Rumunsko, \u010cesk\u00e1 republika, Slovinsko, \u0160panielsko, USA.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Ak\u00e9 sp\u00f4soby platby s\u00fa akceptovan\u00e9?<\/span><\/a><\/h3><\/div>
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Platby s\u00fa mo\u017en\u00e9 bankov\u00fdm prevodom, USDT (trc-20), USDT (ERC-20), BitCoin, LiteCoin, BitCoinCash.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Ako m\u00f4\u017eem uskuto\u010dni\u0165 platbu cez svoju banku?<\/span><\/a><\/h3><\/div>
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Pou\u017eite svoju online bankov\u00fa platformu alebo vyh\u013eadajte pomoc v miestnej pobo\u010dke banky. TransferWise.com je tie\u017e odpor\u00fa\u010danou met\u00f3dou pre r\u00fdchle a cenovo dostupn\u00e9 transakcie.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
<\/div><\/div><\/span>

R\u00fdchle doru\u010denie<\/h3><\/span>
<\/div><\/div><\/div>

Doru\u010den\u00e9 priamo k v\u00e1m domov za len 7-10 dn\u00ed<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
<\/div><\/div><\/span>

Nakupujte s d\u00f4verou<\/h3><\/span>
<\/div><\/div><\/div>

Ofici\u00e1lny partner Hilma Biocare na Slovensku<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
<\/div><\/div><\/span>

Vynikaj\u00faca z\u00e1kazn\u00edcka podpora<\/h3><\/span>
<\/div><\/div><\/div>

Sme tu, aby sme v\u00e1m kedyko\u013evek pomohli s ak\u00fdmiko\u013evek ot\u00e1zkami<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/hilmabiocare.sk\/api\/wp\/v2\/pages\/20558"}],"collection":[{"href":"https:\/\/hilmabiocare.sk\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hilmabiocare.sk\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hilmabiocare.sk\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hilmabiocare.sk\/api\/wp\/v2\/comments?post=20558"}],"version-history":[{"count":12,"href":"https:\/\/hilmabiocare.sk\/api\/wp\/v2\/pages\/20558\/revisions"}],"predecessor-version":[{"id":21147,"href":"https:\/\/hilmabiocare.sk\/api\/wp\/v2\/pages\/20558\/revisions\/21147"}],"wp:attachment":[{"href":"https:\/\/hilmabiocare.sk\/api\/wp\/v2\/media?parent=20558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}